Terms & Conditions

These Terms & Conditions ("Terms") are a legal agreement between you and Growify India ("we", "us", "our") for your use of School Sanchalak, including our website, web application and related services (together, the "Service").

By registering a school, creating an account or using the Service, you confirm that you have read, understood and agreed to these Terms and our Privacy Policy. This is an electronic contract. It is valid and enforceable under the Information Technology Act, 2000 and the Indian Contract Act, 1872, even though it is not signed on paper.

If you do not agree to these Terms, please do not use the Service.

In these Terms:

The Service is meant for educational institutions and their authorised Users. The person who registers a School must be at least 18 years old and authorised to bind that institution to these Terms.

Student accounts are created and managed by the School. Students under 18 use the Service under the supervision of their School and the authority of their parents or guardians, as applicable.

The School is responsible for making sure that its use of the Service, and its Users' use, follows applicable law.

To use the Service, you agree to:

School Sanchalak is a school management platform that helps Schools manage attendance, fees, exams, timetables, notices, reports, live classes and communication with parents. Available features depend on your Plan.

We offer a free plan with the features described on our website. Paid plans, where available, are priced as shown to you or as agreed with you in writing.

We may add, change or remove features over time. If a change materially reduces a feature of a paid Plan, we will give reasonable notice. Features marked beta or preview are provided as they are and may change or end at any time.

As between you and us, the School decides what student and staff data is entered into the Service and why, and we process that data on the School's behalf. The School agrees to:

You agree not to, and not to allow anyone else to:

Some features, such as the AI tutor, provide automated suggestions or answers. AI output can be inaccurate, incomplete or out of date, and it is meant to support learning, not replace the judgement of teachers or schools.

Teachers and Schools remain responsible for academic decisions, grades and discipline, and should review AI output before relying on it. Please do not enter more personal information in AI features than is needed.

The School keeps ownership of its School Data. You give us a limited licence to host, process and display School Data only as needed to provide, secure, support and improve the Service.

We handle personal data as described in our Privacy Policy and in line with applicable Indian law, including the Information Technology Act, 2000 and its Rules and, as applicable, the Digital Personal Data Protection Act, 2023 and its Rules. We do not sell School Data.

We use reasonable security safeguards, but no system is completely secure. If a personal data breach affects School Data, we will notify the affected School and, where required, the relevant authorities, as the law requires.

You may ask for an export or deletion of School Data as described in our Privacy Policy.

We and our licensors own the Service, including its software, design, content we create, and the names and logos "School Sanchalak" and "Growify India". We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your School's internal educational and administrative purposes while these Terms apply.

School Data and the content you upload remain yours, and you confirm that you have the rights needed to upload it.

You may not use our names or logos without our written consent. If you send us feedback or suggestions, we may use them without obligation to you.

The free plan has no charge. For paid Plans, fees, billing cycles and payment terms are those shown when you purchase or set out in a written order.

The Service may work with or link to third-party services such as payment gateways, hosting, messaging or analytics providers. Those services follow their own terms and privacy policies, and we are not responsible for them.

We work to keep the Service reliable, but we do not promise that it will be uninterrupted or error-free. It may be unavailable because of maintenance, outages or events outside our control.

You can reach support through our Contact page. Response times are not guaranteed unless set out in a written agreement. We recommend that Schools export important records regularly.

A School may stop using the Service and close its account at any time.

We may suspend or end access, with notice where practical, if you breach these Terms, create a security risk, fail to pay for a paid Plan, or if the law requires it.

When access ends, the right to use the Service ends. The School may ask for an export of its data within a reasonable period, after which we will delete or anonymise it as described in our Privacy Policy, unless the law requires us to keep it. Sections that by nature should continue, such as intellectual property, disclaimers, liability, indemnity and governing law, will continue to apply.

To the extent the law allows, the Service is provided "as is" and "as available". We do not give any warranty of merchantability, fitness for a particular purpose or non-infringement, or that the Service will meet your needs or that AI output will be accurate.

The Service is not legal, financial or regulatory advice. The School is responsible for meeting the requirements of its education board and authorities, and for checking report cards, results and other documents the Service generates before issuing them.

To the maximum extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive loss, or for loss of data, profits or goodwill, arising from your use of the Service.

Our total liability for all claims relating to the Service is limited to the fees the School paid us for the Service in the 12 months before the claim arose.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including for fraud or wilful misconduct, or any rights you have under the Consumer Protection Act, 2019 where it applies.

To the extent the law allows, the School agrees to defend and hold us harmless from third-party claims, losses and reasonable costs arising from School Data collected or entered without the required authority or consent, the School's breach of these Terms, or the School's violation of law. We will tell you promptly about any such claim.

These Terms are governed by the laws of India.

If a dispute arises, both sides agree to first try to resolve it in good faith by writing to us through the Contact page and allowing 30 days for discussion.

If it is not resolved, it will be settled by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement. The seat and venue will be the place where Growify India's registered office is located, and the language will be English.

For matters that cannot be arbitrated, and for urgent interim relief, the courts at that location have exclusive jurisdiction.

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date, and we will give additional notice of material changes through the Service or by email.

If you keep using the Service after the changes take effect, you accept the updated Terms. If you do not agree, please stop using the Service.

The following terms also apply:

For questions about these Terms, or to raise a concern or grievance about the Service, please reach us through the Contact page. We will acknowledge and address your request within the time the law requires.